RGB provides a single point of contact complete with a dedicated support team for comprehensive end-to-end monitoring of ECM across any geography.
Benefits of Managed Monitoring Services
Our monitoring and alert related services offer the following benefits:
- Constant 24 x 7 x 365 coverage: We constantly monitor your ECM system and the network in order to ensure maximal operation and stability.
- Proactive approach: In monitoring the ECM system and the network, we take a proactive approach to anticipating and identifying potential issues before they become problems.
- Alerts: If an issue is identified, we send an immediate alert to the concerned parties and, if appropriate, remotely perform the required steps to resolve the issue.
- Troubleshooting issues: We troubleshoot a host of issues, including the more common ones related to disk capacity, log files growing too large, or hung processes.
Contact us to learn how our monitoring and alert services can prevent and resolve issues while enhancing performance.
